faq

1- Is there a minimum order requirement?

No minimum order, no subscription, you order the number of portions and dishes when you want, how you want, all you have to do is enjoy yourself.

2- Do the dishes arrive hot or should I plan to reheat them?

Our dishes arrive cold, in sealed compostable or biodegradable containers that are microwave and traditional oven safe. Instructions for reheating your meal are clearly stated on each label, and we're always here to answer any questions quickly if in doubt.

3- How does the delivery work?

Deliveries take place every Monday in the greater Montreal area including the South Shore. The price is indicated to you when ordering, and you will receive an email on Sunday indicating a fairly precise delivery time for the next day. You will also receive a text message on Monday morning from our delivery service, Génie MTL, offering you the ability to track the delivery. If you have any special requests, such as leaving the order in a cooler or at your neighbor's house, you can always send us a message or leave us a comment during your order confirmation.

No minimum order. Delivery $ 5 in Montreal.

Details below for other neighborhoods.

zones $ 5:
north: mont- royal, saint-laurent up to the 117, plateau, petite italy, rosemont petite patrie, outremont, extension park, villeray ...
south: the village, ville-marie, the old port, griffintown, saint-henri , little burgundy, westmount


$ 10 zones:
north: montreal north, sault-au-ricolet, ahunstic-cartier ville
est: saint-leonard, anjou, mercier est, longue southern tip: longeuil, saint-lambert
west: verdun, côte saint-paul, monkland, hampstead, town émard, verdun, île des soeurs


$ 15 zones:
north: laval (limited to pont-viau and laval des rapides)
east: montréal east, aspens points
south: saint-hubert, boucherville, brossard
west: boxboro, dollard des ormeaux, pointe claire, dorval, lachine, lasalle

4- Can we suggest dishes or make a custom order?

We take all the suggestions of dishes with great pleasure! Many of the dishes we offer, such as our famous Indian Butter Chicken, have been suggested by customers and have become classics of our cuisine. We love variety and are proud to have brought you over 400 recipes since our inception. It is always possible to make special orders for particular events. And if you sometimes want accommodations for an allergy or intolerance, you can always contact us and we'll do our best to try to accommodate you.

5- I have food allergies, what are the preparation conditions in the workshop?

Our workshop meets the strict hygiene criteria of MAPAQ and we take all precautions so that the allergens present in a dish do not come into contact with other preparations.

6- How do I order for my business on a regular basis and can I give it a try?

We are proud to work regularly with beautiful Montreal companies such as Moment Factory or Cossette for meals offered to their employees or for special events. We will be happy to discuss with you to understand and assess your needs, make you a suitable proposal and offer you a trial.

7- What are the purchase and refund conditions?

All purchases are final and non-refundable. However, because we are working for the pleasure of our customers, we will always be open to offer you compensation if you have a problem with any of our products.

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